1. Tracking Updates (24-48 Hours) Please note that it may take 24 to 48 hours for the carrier to scan your package into their system. If your tracking link says "Label Created" or "Not Found," don't worry—your package is likely on its way to the sorting facility. Please check back the next day.
2. Multiple Packages To get your items to you as fast as possible, we sometimes ship orders from different warehouses. If you ordered multiple items, they may arrive in separate packages with separate tracking numbers.
3. Our Carriers We use trusted global carriers to ensure secure delivery, including USPS, FedEx, DHL, and local postal services.
Having Trouble?
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Package not moving? If your tracking status hasn't updated in more than 5 business days, please let us know.
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Missing Tracking Email? Check your Spam/Junk folder first. If you still can't find it, email us, and we will resend it immediately.
Contact Support: 📧 support@orthoshoes.co